Thank you to our patients and staff for bearing with us whilst we ran open-access morning surgeries the last 6 weeks. This has allowed us to catch up on the long waiting times in preparation for the coming winter months.
We may need to repeat this at intervals over the year when there is a big demand, but we understand having routine pre-booked appointments for less urgent matters is helpful the rest of the time for some of our patients.
From Monday 16th October, open access will stop. We will keep a large proportion of book-on-the-day in the mornings as this is the biggest demand on our service. At other times of the day, if you feel your matter is urgent, please inform reception.
There will be pre-bookable afternoon appointments and a limited number of telephone consultations in the mornings.
Again, thank you all for your patience whilst we have worked to improve our service for the longer term.