Information for Carers




Are You a Carer?

If you are please let us know - we may be able to help you.


Local Information

Local authorities now have a legal duty to assess any carer who requests it. The assessment involves collecting information about you and your life, the difficulties you have and how they affect your wellbeing.

To get in touch with Coventry Council or find out more, please click here.

Carers Trust Heart of England provides a range of Information, advice and support services for carers of all ages. Coventry Carers’ Centre and Crossroads Care merged in June 2015 to become this ‘one stop shop’ for carers drawing together the wealth of experience and expertise of the two organisations that have been supporting carers in Coventry for many years. Tel: 024 7663 2972

The new Carers’ Centre offering information, advice and support is based in Central Library and is open to the public  Monday to Friday, 9:00am to 5:00pm.  The telephone Helpline – 024 7610 1040 – is open Monday to Friday, 8:30am to 4:30pm and Saturday 10:00am -2:00pm.

They also hold Carer Clinics, where carers can speak to an Information, Advice and Support Worker, in a number of GP surgeries in the city, at University Hospital, at the Caludon Centre and at other community venues – call 024 7610 1040 for more details.


National Information

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

carers direct


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Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

  • Benefits for carers: Directing carers to the benefits that can help them in their caring role
  • Benefits for the under-65s: Advice and information on helping the person you look after get the benefits that they are entitled to.
  • Benefits for the over-65s: Advice and information on financial support for older people with a disability or illness.
  • Carer's Assement: How your benefits maybe affected after the death of the person you look after and what happens to their benefits
  • Other benefits: Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring

Contact Carers Direct

Telephone: 0808 802 0202



Office Hours: Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

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